- Should pre-order launch date fall on a Sunday or Public Holiday, your order should reach you in the following 1-2 working days.
- Should there be a delay of more than 5 working days in despatching your order, you will receive an email notification of the delay.
- Receiving of pre-order deliveries can only commence from launch date onwards - do expect a delay in delivery times due to high demands in certain products.
- Pre-orders that qualify for any Gift with Purchase will be based on the date the product is launched. While stocks last.
- Should a non-pre order item be in the same order, the order will be combined and send out on the product launch date - for this reason you may separate the order so that we can expedite the completion of your other item(s).
- Should there be multiple pre-order transactions made, your order may split, and you may not receive all the orders on the same day.
- Due to limited supply of stock on launch day some sets may have an order limit and we will not be able to take in more orders nor advice the stock availability in each store.
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